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Corrections, removal questions, or anything the FAQ didn't cover. Pick the topic that fits so it reaches the right place.
If it's a correction, say which field is wrong and what it should be. Don't send account numbers or card details.
Your details are used only to handle this request.
- Corrections
- Reviewed within 3 working days
- Removal questions
- Answered within 2 working days
- Everything else
- Usually within a week
Faster routes: remove your number takes about 48 hours on its own, and status checks don't need a message at all.